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Paul Miller
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What does your company have in common with the $800 million Zappos? For all kinds of readers of The Corner View, I’m going out on a limb to guarantee you that regardless of how large or small you are, consumer or B-to-B, catalog, online, retail, etc., there are lessons to be learned from Hsieh’s presentation, and I’ve outlined his 10 key points below in their entirety.
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