By
Joe Keenan
, Senior
and Catalog Success
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With the correct address information in your system on the front end of the order process, your customer’s experience and satisfaction will improve. You’ve significantly increased the chances your package will arrive on time and helped reduce lost, delayed or undeliverable orders due to avoidable causes (e.g., a missing apartment number), he said. And this will only increase your employees’ available time to process more customer orders.
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- Companies:
- Experian
- QAS, an Experian Co.
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
Senior
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Catalog Success
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