When You Need More Than Clickstream Data
Web Analytics tools can help you make sense of your e-commerce data.
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Ernie Schell
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HBX shows which pages were visited most often and how frequently by each visitor. Customer-purchase analysis can show not only which SKUs and brands sold best, but also which promotions were most effective in achieving the sale. And it makes suggestions for cross-sell and upsell offers based on customer purchase histories (i.e., affinity analysis).
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Ernie Schell
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