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John Deneen
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If you’re confused about what exactly Web 2.0 is, you’re in good company. This often-repeated buzzword has many Web site owners — not just catalogers — scratching their heads and wondering what the heck Web 2.0 is and whether their sites need it.
Fear not. Web 2.0 actually is a broad term, closer to a concept encompassing a whole cluster of new tools and techniques used on Web sites. You didn’t see them three to five years ago. It’s not a software package you can buy from Microsoft or build yourself, but rather a catchphrase that denotes your Web site is keeping current with the trends in marketing and design that online visitors (mainly the young) find on other Web sites.
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