By
Gary Conrad
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Your first obligation to underperforming employees is to determine if they’ve been properly trained to perform their job effectively. Once assured they are, you can assert management control within your company policies and guidelines to either improve their performance or replace them.
With performance measurement and planning tools in place, you’re ready to address the most immediate return to labor management — eliminate or reduce overtime or premium labor hours. Premium labor hours are a crutch for poor performance.
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- Companies:
- F. Curtis Barry & Co.
Gary Conrad
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