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“But without an after-hours answering service, how do you handle the calls that come in after hours?” I asked.
“Our voice mail gives our hours and asks them to leave their phone numbers so we can return their calls. Then we call back the next day.”
“How many callers leave their numbers?”
“About a quarter. We figure the rest will order online or call back later.”
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- Companies:
- McIntyre Direct
Susan McIntyre
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