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A smartphone app built to educate Wal-Mart employees on company policies has created a riff between the company and the labor group responsible for the app, OUR Wal-Mart. The app WorkIt debuted on Monday and gives users information on workplace rights at Wal-Mart. Employees enter questions in the WorkIt app, and current or former Wal-Mart employees answer the questions. IBM Watson also works in the background, and creators expect it to eventually answer more of the questions faster. Wal-Mart has told employees to be wary of the app because the software isn’t authorized by the company.
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Taylor Knight
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Taylor Knight is an associate content editor for Target Marketing and Total Retail. She enjoys writing and creating video content to interact with an audience.
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