Wal-Mart to Rely on Permanent Workers for Holiday Season Rush

Rather than hiring seasonal workers, Wal-Mart is offering its permanent employees the opportunity to work extra hours during the upcoming holiday season. "These extra hours will help staff traditional roles like cashier and stocker, and newly created technology-empowered positions such as personal shoppers and pickup associates," Judith McKenna, Wal-Mart's chief operating officer, said in a statement. In the past, Wal-Mart bulked up its staff by hiring temporary employees to help out during the holidays, but that strategy received pushback from permanent workers. They were frustrated with the lack of opportunity for more hours and pay.

Total Retail’s Take: 2017 has been a tough year for retail store workers. Many retailers have been forced to shutter stores, leaving employees jobless in the process. It’s nice to see Wal-Mart supporting its permanent workers, who work hard for the company year-round. Furthermore, this is a great way to retain existing talent, especially during the busy holiday season.

"Our associates make the holidays come to life in our stores, and we're thankful for everything they do to help our customers have the best possible shopping experience," McKenna said.