Expand Your Call Center Universe
Voice over Internet protocol maximizes space, offers home-based options
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Matt Griffin
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• Siemens’ HiPath family of VoIP solutions offers a scaled model for growing contact center operations. Small- to medium- sized businesses can start off with HiPath 3000, which offers real-time instant messaging between connected agents. Additionally, Siemens’ solution allows the ability to mix and match IP and traditional telephones within the same system. For more, visit Siemens.com.
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Matt Griffin
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