Expand Your Call Center Universe
Voice over Internet protocol maximizes space, offers home-based options
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Matt Griffin
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Some VoIP Suppliers
• Avaya offers hosted Internet protocol (IP) telephony on a per user, per month basis for small- to medium-sized businesses. Services include network infrastructure for on-site IP applications, including distributed contact center models, which allow agents to work remotely from any location. For information, visit Avaya.com.
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- 1-800-Flowers.com
Matt Griffin
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