How Retailers Benefit From Voice Software

As the popularity of online shopping has exploded in recent years, retailers — especially larger ones — have spent millions creating powerful online storefronts. Many, however, haven't given enough attention to optimizing their supply chain. As a result, the initial buying experience is great, but the last piece, order fulfillment, is often mediocre or poor, negatively impacting the customer experience. By employing cloud-based voice solutions, retailers can leverage leading technology partners to manage their supply chain, allowing them to focus their IT resources on revenue-generating technologies.