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Also, according to Shop.org's survey, more than 56 percent of retailers surveyed which plan to offer express two-day shipping say their deadline for guaranteed Christmas delivery will expire on or before Dec. 21, while the balance will end guaranteed two-day shipping on Dec. 22.
When it comes to one-day express shipping, 50 percent of respondents said they’re comfortable offering express one-day or overnight shipping as late as Dec. 23 for a guaranteed Christmas delivery; 30 percent have set Dec. 22 as the deadline for their one-day express delivery deadline.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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