USA 800 Releases a White Paper on What It Takes to Deliver Best In Class Sales Results in the Contact Center Environment

The model for success presented in this paper is a proven, real world approach, to equipping and enabling a premier sales contact center to exceed sales and quality expectations for both the company and the customer. It includes industry research on Best in Class company performance as well as a case study from USA 800 that provides a ‘real-world’ example utilizing the approach described in the white paper to deliver success.