USA 800 Helps Boston Apparel Group Continue to Dress Customers in a Recessed Retail Economy

USA 800 was able to fully launch the program three weeks ahead of schedule. The program is improving the customer experience through the utilization of USA 800’s proprietary eCRM tool, which gives the agent the needed information to deliver on their expected metrics.
About USA 800

USA 800, Inc. is the largest US based, 100% employee-owned, inbound customer contact center employing 800+ employee owners at its three Midwest based contact center locations. For more than 30 years, USA 800 has been providing inbound sales, customer care and technical support functions across a cross section of industries including: Catalog, Consumer Goods, Communications, Financial Services, Government, Healthcare, Insurance, Travel & Leisure, and Not for Profit. USA 800 has been named as one of the Top 50 Inbound Call Centers by Customer Interaction Magazine. For more information, contact Tom Davis at tdavis@usa-800.com or go to www.usa800.com.