Understanding Postal: USPS Transitions to Digital Agency in Hopes to Survive

Vogel told customers that the USPS wants to hear ideas from them on digital solutions it could provide. He said the USPS soon will launch a website where users can submit ideas. Vogel stressed that the mailing community must be part of the USPS' assessment process. The Postal Service plans to invite a group of customers to its "virtual lab" to be part of alliances and its go-to-market strategies.