*Faster reconciliation. Returned merchandise can sometimes sit in your store or warehouse without proper attention, losing value with each passing day. Controlling the speed of the returns process is critical to helping you recover assets and recoup lost revenue.
*Faster turnaround on returns. There is often a correlation between margin and return rates -- the higher the margin, the more forgiving the return policy tends to be. High-tech/electronics products, for example, often are sold on razor-thin margins. A typical PC loses approximately 5 percent of its value for every week it is not sold, so turnaround time is critical. On the other hand, items such as apparel generally are easier to return and can be re-sold more quickly. In either case, turnaround time can mean the difference between profit and loss.
- Companies:
- Manhattan Associates