Turn One-time Buyers Into Multis
Avoid a one-buy-and-out by investing in long-term customers
6. Improve your customer service programs. Good customer service practices build loyalty and therefore promote repeat purchases. Check your own customer-friendly policies and procedures. Have your telephone sales reps welcome first-time buyers. They, too, can make special offers to first-time buyers to encourage them to buy again.
- Companies:
- Lett Direct Inc.
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