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Getting Started
Build triggered emails to deploy after a shopper has:
- made a purchase;
- signed up for your email program;
- requested a paper catalog (if you have one); and
- abandoned a shopping cart.
In the first three cases, thank the shopper. Then, in all cases, offer a small promotion — a discount or some other type of offer — with a very quick expiration, like three days. Include links to a selection of top performing categories on your site. Edmund Scientific does a great job with these emails.
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Larry Kavanagh
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