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Joe Keenan
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Onlineshoes.com plans to test variations of its abandonment program to optimize its potential. The current wait time of three days will be tested to see if that's the optimal time before an email is sent. Offers customized to recipients of triggered cart- and browse-abandonment emails — e.g., get 10 percent off X, which you left in your shopping cart — will also be tested for their effect on conversion rates.
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- Companies:
- Responsys
- People:
- Emilee Brunton
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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