Toys"R"Us, eBay Use Mobile to Improve the Customer Experience

By Joe Keenan

eBay, while best known for its auctions, is forecasting that mobile will account for $20 million in sales this year; that figure six years ago was zero. To put into perspective how big a factor mobile has become in eBay's growth, Cypher noted that six purchases are made on eBay's mobile site every second.

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Companies:
Toys "R" Us

People:
Fred Argir
Healey Cypher

Places:
New York City

Joe Keenan Author's page Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.