Print Plus: 12 Benchmarks Across Integrated Channels
Top channel indicators and how to use them
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For Catalog Programs
1. 12-Month Buyer Count. If your 12-month buyer count declines, your sales will decline by about the same percentage. Therefore, track your 12-month buyer count from one period to another within the same time frame — i.e., August 2009 vs. August 2008.
2. Catalog Page Count (percent increase or decrease). As a rule of thumb, you'll recognize one-half of any percent increase in pages in actual demand increase. Know the effect that page-count changes have on your sales.
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Sephen R. Lett
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