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Mike Mace
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6. PC surprises: Although research shows it's helpful to give mobile users the option of viewing the PC version of a site, it's not helpful to force people into it with no alternative and no warning. Give access to the PC view, but not by surprise.
7. Cross-device shopping: It's increasingly common for the purchasing process to extend across multiple devices. Track users across device types and make it easy for them to share a shopping session with themselves to resume later on a different device.
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Mike Mace
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