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Mike Mace
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1. Taking the fun out of shopping: The first, and biggest, mistake that we see companies make when designing for mobile commerce is that they try to force customers from shopping to buying. Shopping on a personal computer is a seductive process. There are usually an enormous number of products to choose from, it's easy to browse, and years of design work have gone into creating a seamless shopping experience.
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- Companies:
- Amazon.com
- People:
- UserTesting
Mike Mace
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