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Joe Keenan
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7. A lapsed purchase series: Know the average time between purchases for your customers, then use this data to reach out to subscribers who are past that average. Try to inspire their next purchase through recommended product offers, escalating offers, limited-time offers, among other re-engagement techniques, Pfeiffer said. These types of messages can see upwards of a 25 percent increase in conversions.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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