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Joe Keenan
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2. An abandoned cart series: I've seen these programs deliver up to a 60 percent lift in conversion rate vs. a standard email campaign, Pfeiffer said. Industry research has shown that sending the first abandoned cart email one hour after the event, followed by a second email 24 hours after the event (if no action was taken with the first email), followed by a third email a week after the abandoned cart (again, if no action was taken on either of the first two emails) has proven most successful, Pfeiffer noted.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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