By
Joe Keenan
, Senior
and Catalog Success
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* Don’t allow theme to take over your book at the expense of response. LaPierre finds there’s a disconnect today between what catalogs provide and what customers want (and look for). One example of this was a catalog company that featured a hat on its front cover. LaPierre opened the catalog up expecting to find the hat prominently featured, and it wasn’t included anywhere in the book.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
Senior
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Catalog Success
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