CRM Solutions Can Help Cross-Sell and Upsell
Today’s CRM solutions can help CSRs Cross-sell and Upsell
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“Interdepartmental integration is a huge issue,” she says, adding, however, that it doesn’t work for every one. “Many say that the strategy is not currently working and that successful cross-selling is still a distant goal. Many are asking why it’s so difficult. If it makes so much sense, why is it so tough to execute?”
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Melissa Sepos
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