To continue its business momentum, Headsets.com keeps a sharp focus on employee hiring, training and retention.

By Noelle Buoncristiano and Catalog Success

Next, the candidates interview with Faith. During this time, he prods them to gauge their level of interest in the position. “I see if they’re on board or bored,” he explains. Faith also takes this opportunity to educate candidates on the company’s mission, goals and expectations.

After the interviews, the candidate completes various forms and tests — including an IQ test — to help the management team understand the applicant’s thought processes.