To continue its business momentum, Headsets.com keeps a sharp focus on employee hiring, training and retention.

By Noelle Buoncristiano and Catalog Success

Accessibility. “We make it easy for people to reach us,” says Faith. The company’s URL address and toll free number are listed on all literature. Additionally, some equipment features manufacturers’ telephone numbers in case troubleshooting is required.

Takeaway Tips

Mike Faith offers the following advice for successful business leadership: