In short, they practiced the customer-centric approach we at MarketLive call customer-driven commerce.
Now reviews are increasingly widespread, but the ubiquity of reviews and the increasingly savvy online consumers who consult them require merchants to up their game. Here are a few ways to make sure your customer review program is best-of-breed:
Keeping Pace With the Explosion in Popularity and Innovation of Online Consumer Reviews
In short, they practiced the customer-centric approach we at MarketLive call customer-driven commerce.
Now reviews are increasingly widespread, but the ubiquity of reviews and the increasingly savvy online consumers who consult them require merchants to up their game. Here are a few ways to make sure your customer review program is best-of-breed: