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The Retailer's Source for Content & Community
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The Retailer's Source for Content & Community
Keeping Pace With the Explosion in Popularity and Innovation of Online Consumer Reviews
For merchants committed to truly serving their customers, embracing online feedback — all of it — and presenting it in ways others can benefit from helps build customer confidence and brand loyalty.
Ken Burke is the founder and executive chairman of MarketLive, an on-demand e-commerce platform and solutions provider. Ken can be reached at ken@marketlive.com.