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Therefore, sellers must do whatever they can to keep their feedback score high as it impacts all their items and all their sales. In addition, it's extra important to impress customers simply because they aren't required to leave feedback; rather, it's left to their individual preference. In fact, Amazon claims that most sellers only receive feedback on 10 percent to 20 percent of their sales. This means that buyers are far more likely to complain and leave negative feedback when they encounter a problem, than leave positive feedback just because they're happy. However, if you impress them enough, they're sure to want to express their thanks in the form of positive feedback.
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- Companies:
- Amazon.com
- People:
- Feedback Score
- John W
Shmuli Goldberg
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