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Joe Keenan
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2. Discovery (i.e., site search): Tactics such as autocomplete site search — i.e., the likely search term is filled in before the visitor is finished typing it into the search box — and displaying products as they're being typed into the search box have proven effective at minimizing the amount of abandoned site searches and increasing conversion from site searches, Bair said. When displaying search results, consider using "badging" to highlight new items for returning visitors as well as best-sellers for new visitors.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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