In order to do this successfully, retailers must market products the same online and in-store. Furthermore, the top two reasons shoppers told SDL that they're loyal to their favorite brands are consistent, predictable customer service and consistent experiences across all devices they use to interact with the brand. Forty-seven percent of holiday shoppers told SDL that different impressions in-store from online have left them frustrated. Furthermore, 40 percent noticed a disconnect between the information available online vs. in-store.
- Companies:
- SDL
Paige brings over 20 years of experience in senior marketing roles crossing many areas of enterprise software, customer experience, and cloud computing. As Chief Marketing Officer, she combines product marketing expertise with an extensive background in communications and a passion for developing thought leadership programs that build awareness, differentiation, and demand. Prior to joining Sitecore, Paige was CMO at digital workplace platform provider Prysm, where she rebranded the company and helped it transition to a combined SaaS and hardware business. She previously served as CMO at SDL and as Vice President of Marketing for Aprimo, where her thought leadership, demand generation, and communications programs contributed to rapid growth. Paige also served as CMO at PHH Arval and two early-stage startups—Aravo and GreenRoad Technologies. Prior to PHH, Paige spent a decade at Oracle Corporation leading a variety of marketing initiatives.