Contact Centers: Keep the Hub Humming
Three strategic questions every customer contact center manager must answer.
• Implement selective outbound calling to customers to sell and improve service. Effective use of outbound telemarketing is virtually untapped in the catalog industry. But with so much do-not-call legislation around, explore this sales channel carefully to ensure you comply with all state — and the newly enacted federal — laws.
- Companies:
- F. Curtis Barry & Co.
Related Content
Comments
