Contact Centers: Keep the Hub Humming
Three strategic questions every customer contact center manager must answer.
By
Curt Barry
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
No doubt your catalog’s customer contact center has changed dramatically in the past five years.
Your employees probably now support e-commerce initiatives, respond to e-mailed correspondence, track outbound customer shipments, access digital product images via the Internet or terminal-based systems, and much more.
0 Comments
View Comments
- Companies:
- F. Curtis Barry & Co.
Curt Barry
Author's page
Related Content
Comments