3 Cultural Shifts Molding the Retail Model of the Future

Online retailers like eBay and Amazon.com are following suit by broadening their same-day delivery capabilities. Meanwhile, Wal-Mart is testing mobile-enabled click-and-collect services, where customers can order products online and drive to a local store to pick up their purchases. The retail giant also is exploring ways to use its stores as distribution centers for fulfilling same-day orders outside metropolitan areas.