Netting New Names in Lean Times
Three catalogers share opinions on prospecting strategies
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CS: Do you think catalogers are prospecting less and mailing more to their existing customer bases at this point?
Thalberg: More mature catalogers who’ve already achieved high penetration within their universe of prospective buyers are likely spending more on optimizing buying with proven customers — particularly in light of the current challenging economic climate. We believe we still have great potential to build awareness and interest with as-yet-untapped consumers, so our prospecting still is integral to our marketing efforts.
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