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Retail trade associations, of course, counter that collecting such data is beneficial to consumers.
“Asking for generic information helps retailers tailor merchandise, customize advertising and marketing — promotions, deals and coupons — and individualizes services,” said Stephen Schatz, a spokesman for the National Retail Federation, in a statement. “Thus, retailers may ask for general info such as ZIP codes in order to better know and serve their customers.”
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- People:
- Paul Stephens
- Places:
- Massachusetts
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