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Joe Keenan
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Abandonment Rates Drop
Improved search engine rankings have increased traffic to The Pashmina Store's website two to three times above what it was prior to 2006. But to make it count, that traffic must be converted
to customers.
To help lower its shopping cart abandonment rate, The Pashmina Store regularly accesses a cart abandonment report that tracks which consumers abandoned the checkout process, at which point they left and which products they abandoned. The Pashmina Store can take that data, which often contains email addresses, and remarket to those consumers more intelligently via a built-in newsletter tool that offers attractive follow-up offers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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