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Joe Keenan
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For internet-only merchants operating in niche marketplaces, $1 million in revenues is still a lofty target. For The Pashmina Store, it was a bull's-eye. But it took an upgraded e-commerce platform to make this goal a reality.
The Pashmina Store was founded in 2000 as a supplier of pashmina products to select retailers. In 2003, it began selling direct to consumers via its website. While it enjoyed moderate success in its early years, it hadn't reached its potential due in part to an unsophisticated e-commerce platform exemplified by poor search engine rankings, high shopping cart abandonment rates, poor navigation and a lack of reporting tools.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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