The End of Mobile Commerce: Why Retailers Haven’t Nailed Omnichannel Yet

In-store associates can also use mobile and tablets for checkout capabilities that are based on the commerce platform. While mobile queue-busting point-of-sale technology has been around for some time, a clienteling experience that can be instantly converted to checkout anywhere in-store via mobile is a game changer. As a result, 30 percent of retailers plan to change or revamp their POS system to a mobile-enabled, commerce-driven alternative in 2014, according to industry estimates.