The Convergence Question

One of the first Web service providers to offer an end-to-end solution combining e-commerce-related technologies, services and processes with direct commerce physical fulfillment and customer service operations and systems was GSI Commerce, a leading provider of outsourced e-commerce services in King of Prussia, Pa. Based on their business requirements, GSI customers can integrate their existing internal fulfillment and customer care infrastructure with GSI's e-commerce services. Or they can utilize GSI's fulfillment operations and systems infrastructure that are tightly integrated into its Web platform.