The Convergence Question
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Then in February, Commercial-Ware, another leading direct commerce systems provider best known for its order management, fulfillment, customer service, collaboration and analytics applications, was acquired by Datavantage Corp., a subsidiary of MICROS Systems, a leading provider of retail technology for the specialty and general merchandise retail industry. Although CommercialWare does not market a Web platform technology, it does have a powerful direct commerce management system, allowing Datavantage to extend its applications into the direct-to-customer channel and round out its retail solution with cross-channel offerings.
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