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Alicia Orr
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and Catalog Success
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Overcharging for S&H can get you into hot water. “There was a class action suit against two mail order companies in the last year related to S&H charges. The suit alleged that consumers were being unfairly overcharged for the insurance part of S&H,” Barry says, noting that insurance fees were common a few years ago but not anymore. “Today, you have to be certain [such charges] are absolutely necessary.”
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