By
Alicia Orr
, Editor In Chief
and Catalog Success
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These variables make S&H a widely debated topic. According to F. Curtis Barry & Co., an operations consulting firm, about half of catalogers charge customers more for S&H than the actual costs of the outbound freight. How does your catalog view this important element of back-end operation? Is S&H a line-item on the expense or revenue side of your balance sheet?
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Alicia Orr
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Catalog Success
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