The Complexities of Shipping & Handling Fees

Keys to Cost Control

Numerous changes can be made to reap incremental savings in S&H. But two areas emerged as key: managing backorders and vendor negotiations.

With inventory forecasting, the goal always is to ship a complete order. “One of the challenges is to be in stock on most product SKUs,” says Grant. “Mailers will be hard-pressed to charge their customers for inventory-related issues.”