The Complexities of Shipping & Handling Fees

Mollo says S&H fees must cover both the actual shipping and handling costs of an order. “Catalogers should be able to make money on S&H. It’s handling, too, and that’s a service.” But, he continues, be reasonable in what you charge to cover the handling portion. “You might charge $5.95 for S&H, but it only costs you $3.50 for the actual shipping.” That places the handling at about 40 percent of the total cost, he says.