By
Alicia Orr
, Editor In Chief
and Catalog Success
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Of course catalogers want their S&H fees to cover shipping costs. However, while some catalogers make money beyond their actual expenses, others may lose cash because they’re shipping heavier items and can’t place the full cost on customers’ shoulders. How do you strike a balance between what’s fair to the customer and what’s a fair compensation for your efforts to get the order out?
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Alicia Orr
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Catalog Success
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