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1. Absolutely continue prospecting. Don’t stop. Stay focused on growing your 12-month buyer file. If the count declines, it’ll be difficult and costly to reverse that trend.
Catalogers who’ve been cautious while sticking to a plan of growing, or at least maintaining, their 12-month buyer files have been impacted less by the downturn. If your 12-month buyer count declines, sales also will decline by approximately the same percentage.
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- Stephen R. Lett
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